Shipping Policy

Effective Date: 26 July 2026
Last Updated: 26 July 2026

At Aurelia Energy, we are committed to ensuring your orders are processed carefully and delivered safely. This Shipping Policy explains how we process, dispatch, and deliver your orders.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

Order Processing

All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During product launches, festive seasons, or promotional events, processing times may be slightly longer.

If we experience any unexpected delays, we will notify you using the contact information provided with your order.

Shipping Locations

We currently ship across India.

If international shipping becomes available in the future, this policy will be updated accordingly.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery location and the shipping method selected.

From time to time, Aurelia Energy may offer free shipping on selected products or promotional campaigns. Any such offers will be clearly displayed on our website.

Estimated Delivery Time

Estimated delivery times are:

  • Metro cities: 3–7 business days

  • Other cities and towns: 5–10 business days

  • Remote or rural locations: 7–12 business days

Delivery timelines are estimates only and may vary depending on courier services, weather conditions, public holidays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or message containing your tracking details, where available.

You can use the tracking information to monitor your shipment until delivery.

Delivery Address

Please ensure that your shipping address, phone number, and other delivery details are accurate when placing your order.

Aurelia Energy is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts

If a delivery cannot be completed because:

  • The recipient is unavailable.

  • The delivery address is incorrect.

  • The parcel is refused.

the courier may attempt redelivery or return the parcel to us.

Additional shipping charges may apply if the order needs to be reshipped.

Damaged or Lost Shipments

If your package arrives damaged, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • Clear photographs of the damaged product

  • Photographs of the shipping package

If your shipment is lost during transit, we will work with the courier partner to investigate the issue and determine an appropriate resolution.

Delays Beyond Our Control

While we strive to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Natural disasters

  • Public holidays

  • Transportation disruptions

  • Courier service delays

  • Government restrictions

We appreciate your patience and understanding in such situations.

Consultation Services

Shipping does not apply to astrology consultations, numerology consultations, tarot readings, Vastu consultations, or personalised crystal recommendation services, as these are delivered digitally or through scheduled appointments.

Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping practices or legal requirements.

Any updates will be posted on this page with the revised Last Updated date.

Contact Us

If you have any questions regarding this Shipping Policy or your order, please contact us:

Aurelia Energy

Email: nummerobyjahnobii@gmail.com

We aim to respond to shipping-related enquiries within 1–2 business days.