Privacy Policy

Effective Date: 26 July 2026
Last Updated: 26 July 2026

At Aurelia Energy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase products, book consultations, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

When you place an order, book a consultation, or submit a contact form, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through our payment provider)

  • Date, time, and place of birth (only if you voluntarily provide these for astrology or numerology consultations)

  • Information you choose to share during consultations or recommendation requests

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral source

  • Cookies and similar technologies

This information helps us improve website performance, security, and user experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Schedule and manage consultation appointments

  • Provide personalised crystal recommendations

  • Respond to enquiries and customer support requests

  • Process payments securely

  • Improve our website and services

  • Send order updates and booking confirmations

  • Send newsletters or promotional emails (only if you have subscribed)

  • Comply with legal obligations

Payment Security

Payments made through our website are processed by trusted third-party payment providers. Aurelia Energy does not store your complete credit or debit card details on our servers.

Cookies

Our website uses cookies to:

  • Remember your preferences

  • Improve website functionality

  • Analyse website traffic

  • Enhance your browsing experience

You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share limited information only with trusted service providers who help us operate our business, including:

  • Payment processors

  • Shipping partners

  • Website hosting providers

  • Email communication platforms

  • Analytics providers

These providers only receive the information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable methods to protect your data, no internet transmission or electronic storage system is completely secure.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Withdraw consent where applicable

  • Object to certain processing activities

  • Request a copy of the personal information we hold about you

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are intended for individuals aged 18 years or older or those using our services with parental or guardian consent.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with the revised Last Updated date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Aurelia Energy

Email: nummerobyjahnobii@gmail.com

We aim to respond to privacy-related enquiries within 2 business days.